Frequently Asked Questions

What is Motivaitor and how is it different from other motivation apps?

Answer: Motivaitor is an app designed to provide motivation and support through personalized coaching leveraging the expertise of real coaches for various topics. Unlike other apps, Motivaitor offers both real-time audio and text conversations with an advanced AI-powered coach, offering a more personalized and interactive approach to support users in achieving their goals, overcoming obstacles, and staying focused on their aspirations.

What type of data does Motivaitor collect from me?

Answer: Motivaitor collects a limited amount of personal and conversational data to deliver a personalized AI-powered coaching experience. Here's a breakdown of the data collected and how it's used:

• Personal Information:
  • Name, Email Address, and Photo: These are collected when you log in using your Google or Apple credentials. You have the option to change your name or photo anytime via the settings.
• Conversational Data:
  • Audio Messages: All audio messages are automatically deleted after being processed.
  • Text Messages: These are securely stored in our databases to enhance your coaching experience. The data helps in tailoring the AI responses to better suit your needs.
• Data Management:
  • Deletion: You have the option to erase your conversational history at any time through the settings, ensuring you have control over your data.

How does Motivaitor personalize the coaching experience for me?

Answer: Motivaitor enhances your coaching experience by intelligently analyzing your chat interactions. With each conversation, it gains a better understanding of your needs, enabling it to offer a more personalized coaching experience. If desired, you have the option to erase your chat history, reset the AI-powered coach's understanding, and start afresh.

Is my data and conversation with the AI confidential?

Answer: Yes, your privacy is our top priority. Conversations with our AI-powered coach are encrypted and never shared. For detailed information, please refer to our Privacy Policy.

Does Motivaitor share anonymized data for research or other purposes?

Answer: No, we prioritize user privacy and do not share any of your conversation history, anonymized or otherwise, for external research or other third-party purposes.

How does the AI in Motivaitor work and how frequently is it updated?

Answer: Motivaitor utilizes advanced artificial intelligence models based on coaching principles and motivational insights. While it doesn't replace human coaches, it provides immediate and flexible guidance. We continuously work on refining and improving our AI models, rolling out updates periodically for the best user experience.

If I'm feeling overwhelmed or need urgent help, what should I do?

Answer: If you require immediate support or are feeling overwhelmed, please seek assistance from friends, family, or trusted individuals. For urgent help, consider reaching out to appropriate support networks in your life. Motivaitor is designed for motivation and coaching purposes and is not intended for handling emergencies.

Who is eligible to use Motivaitor, and are there age restrictions?

Answer: Motivaitor is intended for individuals aged 18 and older. Users between the ages of 13 and 18 require verbal or written parental consent before using Motivaitor, as outlined in our Terms of Service and Privacy Policy. Motivaitor is not designed for users under 13 under any circumstance.

What type of coaching does Motivaitor specialize at?

Answer: Motivaitor specializes in over 17 motivational categories ideal for people seeking conversational motivational support. Here's a list of most of the motivational categories Motivaitor specializes at:

• Life Coaching: Guides individuals in making strategic decisions about their personal and professional lives, helping them to achieve overall life goals and improve well-being.
• Executive Coaching: Focuses on helping business leaders, such as executives or managers, enhance their leadership skills, decision-making, and performance within a corporate environment.
• Career Coaching: Assists individuals in exploring career options, making professional transitions, and enhancing job performance and satisfaction.
• Business Coaching: Supports entrepreneurs and business owners in developing their business strategies, improving operations, and increasing profitability.
• Financial Coaching: Advises clients on managing personal finances, including budgeting, saving, investing, and debt reduction strategies.
• Relationship Coaching: Helps individuals or couples in building healthy and fulfilling personal relationships, often addressing communication and conflict resolution.
• Communication Coaching: Specializes in improving interpersonal and professional communication skills, including public speaking, effective listening, and clarity in expression.
• Sports Coaching: Trains and mentors athletes in specific sports, focusing on skill development, physical conditioning, and competitive strategies.
• Educational Coaching: Works with students or educators to enhance learning strategies, academic performance, and educational goal-setting.
• Time Management Coaching: Assists individuals in organizing their schedules, prioritizing tasks, and improving productivity and efficiency.
• Career Transition Coaching: Specializes in guiding individuals through career changes, offering support in identifying new opportunities and navigating the transition process.
• Parenting Coaching: Offers guidance and strategies to parents or guardians for effective child-rearing, addressing various developmental stages and challenges.
• Stress Management Coaching: Helps individuals develop techniques to manage stress, including coping mechanisms, relaxation techniques, and lifestyle adjustments.
• Sales Coaching: Focuses on improving sales skills, strategies, and performance for individuals or sales teams in a business environment.
• Health and Wellness Coaching: Advises on lifestyle changes to improve overall health, including nutrition, physical activity, and mental wellness.
• Leadership Coaching: Aims at enhancing leadership qualities in individuals, focusing on skills like strategic thinking, team management, and organizational influence.
• Happiness Coaching: Guides clients towards achieving a more fulfilled and joyful life, often through mindset shifts and lifestyle changes.

Which topics am I allowed to talk about on Motivaitor?

We allow all topics to be discussed on Motivaitor except the following:

• Engaging in or promoting any illegal activities.
• Child Sexual Abuse Material (CSAM) or content that exploits or harms children. We take this matter very seriously and will report any such cases to the appropriate authorities.
• Expressing, inciting, or promoting hate based on identity, or any content intended to harass, threaten, or bully an individual.
• Promoting or glorifying violence, or celebrating the suffering or humiliation of others.
• Code intended to disrupt, damage, or gain unauthorized access to computer systems, such as malware or cyberattacks.
• High-risk physical harm topics, including weapons development, military matters, warfare, and the operation of critical infrastructure in sectors like energy, transportation, and water.
• Suicide, self-harm, cutting, or eating disorders.
• High risk of economic harm topics, such as multi-level marketing, gambling, payday lending, or fraudulent or deceptive schemes.
• Misuse of our service, including actions that contravene our policies, like scams, plagiarism, or academic dishonesty.
• Disinformation, spam, or promoting pseudo-pharmaceuticals.
• Content meant to arouse sexual excitement, including descriptions of sexual activity, promotion of sexual services (excluding sex education and wellness), erotic chat, and pornography.
• Extensive political discussions, creating political campaign materials, or lobbying.
• Violating an individual's privacy, including tracking, unauthorized facial recognition, or the use of biometrics for identification without consent.
• Seeking tailored legal or financial advice, as our AI-powered coaching app is not designed for these purposes.
• Reliance on our app for diagnostic or treatment services for serious medical conditions. We do not provide information on health conditions or cures. In cases of serious medical conditions, seek professional help immediately.
• Topics related to law enforcement, criminal justice, migration, or asylum, as these are beyond the scope of our service.

How much does Motivaitor cost?

Answer: Motivaitor offers 15 minutes of coaching for free for all new users. Motivaitor offers various pricing plans available for monthly subscriptions after the free 15-minute coaching session. Motivaitor's prices may vary from various countries and regions. As such, please visit the pricing plan section within the app or check for our prices on the Apple AppStore or Google PlayStore.

Does Motivaitor offer support in multiple languages?

Answer: Currently, Motivaitor primarily operates in English. We are constantly working to expand our linguistic capabilities, so stay tuned for future updates!

Does Motivaitor require a constant internet connection?

Answer: Yes, to communicate with the AI coach in real-time, a stable internet connection is required.

Can I access Motivaitor from multiple devices?

Answer: Yes, you can log into your Motivaitor account from any IOS or Android device. However, ensure you're logged out from public devices to maintain privacy.

How can I upgrade or downgrade my subscription?

Answer:

All our payments and subscriptions are managed by the App Store (for iOS users) and Google Play Store (for Android users). You can easily upgrade or downgrade your subscription directly from these platforms. Here's how:

1. For iOS Users:
• Open the App Store app on your device.
• Tap on your profile icon in the top right corner.
• Tap on Subscriptions.
• Find and select the Motivaitor subscription.
• From here, you can choose to upgrade or downgrade your subscription as desired.
• If you choose to cancel, you can resubscribe to a different plan directly from the Motivaitor app after your current billing cycle ends.
2. For Android Users:
• Open the Google Play Store app on your device.
• Tap the menu icon (☰) and choose Subscriptions.
• Find and select the Motivaitor subscription.
• From here, you can choose to upgrade or downgrade your subscription as desired.
• If you choose to cancel, you can resubscribe to a different plan directly from the Motivaitor app after your current billing cycle ends.

Please remember that any changes will take effect at the end of your current billing cycle. You'll retain access to the features of your current plan until that time.

How can I update my payment details or cancel my subscription?

Answer: All our payments and subscriptions are managed by the App Store (for iOS users) and Google Play Store (for Android users). To update your payment details or manage your subscription, please follow these steps:

1. For iOS Users:
• Open the App Store app on your device.
• Tap on your profile icon located in the top right corner.
• Choose Apple ID, then tap View Apple ID and sign in if requested.
• Scroll down and select Payment & Shipping to update payment details.
• For managing your subscription, tap on Subscriptions.
• Find and select the Motivaitor subscription. Here you can change your subscription or select Cancel Subscription to cancel.
2. For Android Users:
• Open the Google Play Store app on your device.
• Tap the menu icon (☰) on the top left and choose Payments & subscriptions.
• Then select Payment Methods to update payment details.
• For managing your subscription, tap Subscriptions.
• Find and select the Motivaitor subscription. Here you can change your subscription or select Cancel Subscription to cancel.

Please remember, that any changes you make will take effect at the end of your current billing cycle.

Can I delete my account?

Answer: Yes, you can permanently delete your account by going to Settings. Please be aware that deleting your account will erase all of your data. If you have already deleted the app from your device and still want to delete your account, please email us at [email protected] with the app-associated email account with the subject DELETE MY ACCOUNT and we will verify & match your app-associated email with our records and subsequently delete your account permanently.

How can I contact customer support if I face issues with the app?

Answer: Please reach out to us at [email protected], and our support team will assist you promptly.